Privacy Policy

1. Who We Are

We are American Group, an independent and authorized maintenance service provider for Glemgas ovens, cookers, and related products within the Arab Republic of Egypt. We do not own the "Glemgas" trademark. However, we provide support and maintenance services for its devices through qualified and specialized technicians.

2. Use of the "Glemgas" Trademark

The name "Glemgas" used on this website (glemgas-eg.com) is intended solely to indicate the types of devices we service. We are not the parent company or official trademark owner of "Glemgas", and all rights are reserved to Glem Gas.

3. What Data Do We Collect?

When you visit our website or use our booking/contact forms, we may collect the following information:

• Full Name
• Phone Number
• Device Type and Issue
• Email Address (if provided)
• Geographical Address (if a field visit is required)

4. How Do We Use This Data?

Your data is only used to:

• Contact you to schedule maintenance
• Send a specialized technician based on your device type
• Provide post-maintenance service
• Enhance user experience

We do not share your data with any third party outside our company.

5. Data Security

We are committed to protecting your data through:

• Encrypting communications using HTTPS protocol
• Restricting access to customer data to our technical team only
• Not storing sensitive data on external databases

6. Changes to the Privacy Policy

We reserve the right to modify or update this privacy policy at any time. Any changes will be posted on this page with the date of the update clearly stated.

7. Contact Us

If you have any questions, or wish to update or delete your data, please contact us through:

• 📞 Hotline: 01211114528
• 💬 WhatsApp: Click here
• 📝 Online Booking Form: Visit the page

© 2025 All rights reserved to American Group – the operator and marketer of Glemgas Egypt brand within Egypt.